Ad hoc questions allow managers and administrators to collect feedback on specific topics outside the regular question schedule.
Who can create ad hoc questions?
* Administrators can create ad hoc questions for any team or all teams across the organisation.
* Managers can create ad hoc questions only for the teams they manage.
Question Priority
Ad hoc questions take priority over regular catalogue questions. This means that when an ad hoc question is scheduled, employees receive it instead of their regular daily question.
However, onboarding questions have the highest priority and will be delivered before ad hoc questions.
Ad hoc questions can also be created without a response scale, allowing employees to provide free-text feedback only.
Scheduling Multiple Ad Hoc Questions
If three ad hoc questions are scheduled for the same team on the same date:
* One question per employee: Each employee receives one randomly selected question from the three. Different employees may receive different questions.
* No automatic rescheduling: Questions that are not delivered do not carry over to subsequent days. They are eligible for delivery only on their scheduled date.
* No duplicate daily questions: If an employee’s daily question has already been generated, adding an ad hoc question will not trigger another question that day.
Best Practice: Schedule Questions on Separate Days
If you want every employee to receive all three ad hoc questions, schedule them on three separate eligible delivery days.
This ensures that each question has an opportunity to reach every employee without competing with other ad hoc questions scheduled for the same day. Remember that onboarding questions still take priority.
